Updating your Order

Requests to update/change an order be made by email to adbankeronline@adbanker.com or by contacting our Customer Care Team at 800-866-2468. Our representative will review your request and confirm actions available.

Examples of changes:

• Adding new learning tools
• Changing your method of study (online course, classroom, webinar, self study by manual)
• Your enrollment contained errors in your personal details or product purchased
• Rescheduling your classroom or webinar session

If a change to your order is not sufficient and you choose to pursue refund, our refund policy can be reviewed here: Refund Policy