Refund requests can be made by email to firstname.lastname@example.org or by contacting our Customer Care Team at 800-866-2468. The following conditions apply:
Online Products - Refunds for online products must be requested within 72 hours of purchase. Online products will be deactivated upon receipt of a refund request.
Classes & Webinars - Refunds for classes and webinars must be requested within 72 hours of purchase for full refund, less shipping. Refunds requested after 72 hours are subject to a $25 cancellation fee. Classes and webinars may be rescheduled at no charge.
Shipping/Handling Fees - Once products have left our offices, shipping/handling fees are non-refundable.
Physical Materials - Refunds for physical products will be issued on the product's return, in new condition (unmarked and suitable for resale), and must be returned within 15 days to the address below. Please allow 2-3 weeks for processing.
A.D. Banker & Company
7311 W 130th St #160
Overland Park, KS 66213